Returns & Exchanges

At Organic, we want you to be completely satisfied with your sustainable fashion choices, which is why we offer a 30-day window for returns or exchanges on all unworn items. Our commitment to the planet means we strive to make the return process as efficient and eco-friendly as possible.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original biodegradable packaging and ensure all tags remain attached to qualify for a full refund.

• 3.
  Ship with Care

  Print the prepaid carbon-neutral shipping label provided and drop off the package at your nearest authorized courier location.

• 4.
  Receive Your Refund

  Once our team inspects the items, we will process your refund or ship your exchange within 5 to 7 business days.