Frequently Asked Questions
Everything you need to know about our sustainable fashion and services.
What materials are used in Organic garments?
We exclusively use GOTS-certified organic cotton, recycled polyester, and eco-friendly dyes to ensure every piece is gentle on both your skin and the planet.
How long does shipping take?
Standard domestic orders are processed within 2 business days and typically arrive within 5-7 business days. International shipping times vary by location.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Returns are processed within 10 business days of receipt.
Are your products ethically manufactured?
Yes, we partner only with Fair Trade certified factories that guarantee living wages, safe working conditions, and zero tolerance for forced or child labor.
How should I care for my organic clothing?
To extend the life of your garments and save energy, we recommend washing in cold water with eco-friendly detergent and hanging to dry whenever possible.
Do you offer carbon-neutral shipping?
Every order placed with Organic is shipped using carbon-neutral logistics through our partnership with global reforestation projects.